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MEDLIB-L selection November 27-29, 2000 2nd part
- Subject: MEDLIB-L selection November 27-29, 2000 2nd part
- From: Silvia Patrick spatrick@wahoo.sjsu.edu
- Date: Thu, 30 Nov 2000 15:20:29 -0800 (PST)
If you subscribe to MEDLIB-L delete now. Or continue reading and let
me know if I should have included some other messages, or skipped some.
The post Thanksgiving brought a binge of messages: the first part of the
selection is focussed on resources, the second on "issues" of library
management and clinical trials
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MEDLIB-L selection November 27-29, 2000 2nd part
Contents:
8. Summary: Bookstore or Cafe'with Library-Long
9. Complaints:Reference Questions in Disguise
10. Chat: ?Response to: "I'll just call NLM to get the article." [see
MEDLIB-L selection Nov. 23-24, 2000]
11. CHAT: "What to say when the Boss tells you that everything's free
on the Internet..." [and an accolade for a Library Juice a
radical LIS newsletter]
12. Help with OLD, interesting citation [would have won the Ig Noble
prize!]
=================================================================
Date: Tue, 28 Nov 2000 15:00:23 -0800
From: "Habetler, Anna" <ahabetler@CHSD.ORG>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Long Summary;Bookstore/Cafe & Library
Summary: Bookstore or Cafe'with Library-Long
Thanks for the responses. Another response suggested it was good my
administrator Was wanting to be innovative-to go ahead as long as enough
space was given! Another mentioned Starbuck's being put in a hospital
Lobby right next to the Consumer Health Library.-After all these
responses and having read "B & N:the new college library?" LIBRARY
JOURNAL, Feb.1,1998, and belonging to an organization that is seeking
Innovation and sharing of information-knowledge management, I think we
do have to look at what "creature comforts" users want and compromise to
get them to come to us...I envision a library with a caf' at the
front/side, where folks can read the newspaper and a select group of
books and popular magazines. This would open to several "group study
rooms" where groups can work on projects and have library resources
close by. Entry into the main part of the library would be contingent upon
having only drinks in closed containers. If anyone else has additional
info or comments,
I still welcome them.
Anna Habetler, Children's Hospital, San Diego
ahabetler@chsd.org
We have a bookstore, adjacent to and communicating with the library.
Also, the Mayo Clinic has a similar arrangement, Majors tells me. It's
called Denver Medical Books, and we're Denver Medical Library. Because the
Library has operated a bookstore for many years, we have a symbiotic
relationship. It's a one-man operation, and we fill in when he's away. He
does all our monograph ordering and we get bookstore discount.
We don't carry things like ACLS books, etc., but he does.
The biggest problem is that it's hard to make money.
You're continually on the edge between having enough inventory to be
attractive and not putting out tens of thousands of dollars for that
inventory.
Hi, Our Medical Reference Library is closed to the public. However, our
Health Resource Center is in the main lobby, between the Surgery Waiting
Area and the gift shop. Also in this lobby is a coffee
shop/luncheonette. Our HRC sells health related books, has free
brochures and web access. We also sell breast pumps and car seats.
Anna--we don't have a coffee shop near us but we do allow food and drink
here. More and more academic libraries are also easing up on this. I
previously worked at an academic medical center library which lifted
their restrictions. We had always known that folks would sneak in drinks
and felt it was better to allow it and ask them to use covered
containers to control spillage than to have them spill something trying
to hide it. I removed restrictions in this library, and it makes a
better ambience. We also have lounge type seating which is very popular
with our doctors. They will pop in between cases, pick up a journal,
and get some reading done in between cases, pick up a journal, and get
some reading done inbetween visiting their patients and going to their
offices. Or, they'll take a coffee break here. I've had no trouble with
spilled things, no pests, and a general good feeling about the library
because of it. I do know one public library in our area that started a
coffee bar but haven't heard how it is working. Given the Barnes &
Noble and other bookstores with coffee shops, folks are beginning to
expect this kind of service. My 2 cents.
Our Health Sciences Library does not have a cafe but our main campus
library does. Immediately upon entering the building there is a huge
foyer area and the cafe in right there. It is really an espresso bar
that also sells sandwiches and snacks. It is extremely popular. There
are tables right there so people can study and eat. It is supposed to
cut down on taking food and drinks into the rest of the library and I
think it helps. We also do head counts of people entering the building
and it has doubled the head counts. The espresso bar is outsourced
and the library receives no money from this.
Good idea if you want to spend or have your staff spend all their time
emptying cups and spilled messes. My library is across the hall from
the medical staff lounge and although there is a sign posted no beverage
or food they still come in during library hours and after library hours
with food and drink. I have threatened to put the half empty coffee
cups back in the culprits mail boxes. I think this is a horrible idea
unless you want to add on waitress or housekeeper to your duties.
My daughter is a student at Augustana College in Rock Island, Illinois
where there is a coffee shop in the library. There are turnstiles to
leave the library and enter the coffee shop, but I didn't see anyone in
the library with coffee, etc. The college web site is
www.augustana.edu. you may want to contact someone there to ask. We
have a cafeteria just down the hall from the library. the sign on
We have a cafeteria just down the hall from the library. the sign on
the door says no food or drinks in the library, but that doesn't stop the
doctors if they are coming to look something up. So far no spills. But
it is not a regular occurrence.
We do not have a cafe or bookstore, but our patron are allowed to
bring drinks into the library, since the cafeteria is just around the
corner. We have not had any problems apart from people leaving
half-full containers on the table or putting them in the trash
half-empty.
I am also being asked to consider supervising a "cybercafe" outside
but adjacent to the medical library, if & when remodeling comes to pass
in about 2 years. Our dietary dept. would handle muffins & coffee,
but we are wondering how to tie this in to the library - providing
terminals or ports for visitors & conference attendees, but also having
some way to electronically link to the library or to draw people
inside if they have more complex informational needs. Have found
descriptions & pictures of cybercafes in various cities, but nothing in
a hospital setting. Would also appreciate any info on food/beverage
service in hospitals, such as Anna requested. Thanks!
Nancy Crossfield
Medical Library (70)
St. Agnes Medical Center
1303 E. Herndon Ave.
Fresno, CA. 937
ncrossfield@samc.com
The Roseville Public Library in Roseville, Minnesota, is a large public
library that has a coffee shop. I'm sure you could chat with one of the
librarians there to find out more about it. The Roseville Public is part
of the Ramsey County system. You may visit their website at
http://www.ramsey.lib.mn.us/
Also, I know the library for the Hennepin County Medical Center is
located just down the hall from a coffee stand. I'm sure the librarian
there may also have some thoughts on being located near a coffee area.
They are located in Minneapolis, MN and their web page is
http://www.hcmc.org/ You may phone the library at 612-347-2710. The
official name of the library is The Thomas Lowry Health Sciences
Library. As for us, we have a strict no food and drink policy here in our
academic library.....(I used to live in Minnesota!) This has been
suggested to our library as well. We are in a relatively new facility
so we could do some rearranging to accomodate. My staff is very opposed
to the idea.
One year I put out wrapped hard candy at Christmas, a day latter the
staff asked me to remove it because they were tired of picking up the
wrappers. They are terrified of what they will have to clean up if a
coffee stand is opened.
The housekeeping staff is at it's bare minimum, we are lucky to get the
restrooms cleaned nightly. The rug is vacumed once a quarter. If you
receive any replies from hospital libraries about their experience, I
would appreciate seeing them.
Anna: Frieda Weise wrote an article about the new health sciences Library
at Univ. of Maryland, Baltimore (Bull Med Libr Assoc 87 (2):170-177)
Which includes a "Tower Cafe'." It opened in April, 1998, so she should
be Able to provide some insights as to whether it works or not. In the
1980s I visited some consumer health libraries which had some items for
sale, mostly paperback books and pamphlets. One was the Planetree Library
in San Jose, and another was the Stanford consumer health library, in a
shopping mall in Palo Alto. They both had books which could be checked
out by "subscribers," people who paid a yearly fee for library privileges,
and extra copies of some of the more popular books and pamphlets for sale.
Sale books and circulating books were next to each other on the shelves,
with a bookstore-like arrangement (some copies with covers facing out.)
I would think you'd need some restrictions on eating and drinking in a
health sciences library, or there would be lots of damaged books and
litter left around. We've let people have beverages in the Mercy library,
but no food, and it has worked out pretty well, with no major mishaps.
We were thinking about maybe having a coffee cart (self- service
decanters, etc.) in the new library. One of my daughters works at a
Borders part-time, and she says they just build in a certain amount of
money for damage and loss into their merchandizing budget, since they have
such high volume sales. She's a real bibliophile, and it drives her crazy
to see so many lovely books trashed, especially in the Children's section.
Oh well ... I guess Borders is smiling all the way to the bank!
Anna - sounds interesting!! Don't know of a medical library doing this,
but the local university library just opened their library cafe this week
I believe - you can find contact information at their website, or let me
know & I'll find some for you... Mary Couts Burnett Library at Texas
Christian University http://libnt1.is.tcu.edu/www/AboutUs/Aboutus.shtm
Lucy Robbins Welles Library, (Public), Newington, Ct.
Lisa Masten (a friend) is asst. director. They have a contract with an
outside operator. Lib approves employees, and uses the cafe (Cup and
Chaucer) for library meetings. Cafe is available. (as I recall) a half
hour before opening,so staff can get ready to work! My hospital library is
situated right next to the Kiosk/Cafe - about 3 metres between each
entrance. The library is for staff only and patients/members of the public
etc are referred to the nearest public library. The Kiosk serves hot
food,sandwiches,drinks, chocolates etc and has 5 tables. It serves staff
and public. From my experience, there are few benefits or drawbacks.
Benefits Staff often call in on their way to the cafe so there is a lot of
passing traffic. This helps boost the door count. I pick up our daily
newspaper, which is ordered on an annual subscription, from here.
Disadvantages
Staff want to bring food and drink into the library. I have had to put
signs up requesting people not to do this. Staff would love to be able to
drink coffee while they read or use the computers, but I don't think it is
appropriate to eat and drink in the library which would encourage
insects etc. Also, I could not put in an afterhours return shute near the
front entrance, as we were concerned that the public would use this as a
rubbish bin and I would have lots of "surprises" when I cleared it. Anna:
If you have to do it, I sure would make sure it is adjacent to and not
in the Library. Does the CEO understand about spills, stains, bugs and
vermin and that all of those do books no good.
We do not allow this stuff in the library but it comes in
nonetheless--especially when the library is not staffed. We get real
tired of cleaning up after folks--and coffee stains in carpeting are
impossible to get out (especially coffee with cream!) Who is going to
keep this place clean? If your environmental services do it, I'll be
amazed. It will just be another job for you and your staff (mostly
because you won't be able to stand the mess so will clean it up) My
recommendation is DON'T DO IT!
Our library does not have a cafe inside it. However, our hospital has
three restaurants inside it with a large atrium for seating space, sort of
like the food court concept. Our library is one floor above all the food,
so we have people bringing food and beverages in here all the time. Is
it messier? Yes, but not awful. Surgeons are notoriously slobs anyway,
so what's another coffee cup? It is significantly more problematic
around the computers though. I constantly have to tell people to leave
their nummies elsewhere. When people ask if they can have food in the
library my answer has always been "If you spill, you clean up. And share
nicely with the library staff." They laugh but are not obnoxious. The
public library where I am chairperson of the Trustees is building a new
library with a cafe in it. I think it makes more sense in that setting
than in a hospital library. I don't know exactly why I say that, but
that's my feeling.
Phone: (248) 424-3294
Fax: (248) 424-3201
cgilbert@providence-hospital.org
URL: www.providence-hospital.org
=================================================================
Date: Sun, 26 Nov 2000 08:04:28 -0600
From: MICHELYNN <MMCKNIGHT@AARDVARK.UCS.OU.EDU>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Complaints:Reference Questions in Disguise
A lot of you have contacted me off-list about this concept.
For a longer discussion see:
"Field Tips: Complaints: Reference Questions in Disguise", National
Network --
Newsletter of the Hospital Libraries Section of the Medical Library
Association
1996 21(2):10-11, November.
The National Network is indexed in CINAHL (but not MEDLINE). To order
a copy through DOCLINE you can get a unique ID through LocatorPlus.
The National Network is the Newsletter of the Hospital Library
Sectin of the Medical Library Association -- and one of the
greatest benefits of HLS membership. Recent editors Janet Cowen,
Jacque Doyle and Barbar Henry have done a terrific job making
it the practical, useful publication it is today.
It has four issues a year containing section news, practical articles
by hospital librarians and advertisements from supportive vendors.
Barbara Henry will be retiring soon as editor and HLS is recruiting
candidates for editor. If you'd like to know more, contact the
Publications Committee Chair, Fred Pachman, the HLS Chair- Mike
Kronenfield or me.
Michelynn McKnight
HLS Chair-Elect
mmcknight@aardvark.ucs.ou.edu
=================================================================
Date: Tue, 28 Nov 2000 11:59:50 +1100
From: Joy Fischer <fischj@nal.gov.au>
Reply-To: Joy.Fischer@nal.gov.au
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Re: Chat: ?Response to: "I'll just call NLM to get the article."
Lisa, This seems to be an increasing problem. Somehow because some
information is available almost instantly on-line (albeit very little of
it in reality) the perception among some research workers is that
everything should be instant and the art of setting priorities is being
lost. In Australia we have a network of medical libraries called Gratisnet
which has as part of its Code of Conduct that members must not give out
details of other member libraries to library users. We also deal strictly
library to library. I have never heard of an Australian library which
would deal directly with an end user for inter-library loans. The only way
that the person could access the library collection would be if they had
lending rights at the institution. Perhaps you could point out that
Inter-library loans are called that for a reason -they are library to
library.
Joy Fischer
National Acoustic Laboratories Library
126 Greville Street
CHATSWOOD,N.S.W. 2067
AUSTRALIA
joy.fischer@nal.gov.au
------------------------------------------------------------------
Date: Tue, 28 Nov 2000 08:26:10 -0600
From: Nichols William F Civ 96 MSGS <william.nichols@EGLIN.AF.MIL>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Re: Chat: ?Response to: "I'll just call NLM to get the
article.
"My feeling on this (it's never come up here,
although I do get a fair number of docs like
yours who want something nownowNOW) would be,
sure, go ahead, give them the number. And let
them call the library, because you KNOW what the
library will say. "Have you contacted your medical
library on this? Our workload doesn't allow us
to accept requests from individuals. [You idiot.]"
}};)
If the childish & arrogant *insist* on being Totally
Toopid & hoisting themselves on their own petards,
I'll be *more* than happy to hand them the match to
do it with. <eg>
Bill "Stupidity is its own reward" Nichols
Eglin AFB, FL
william.nichols@eglin.af.mil
------------------------------------------------------------------
Date: Tue, 28 Nov 2000 08:38:08 -0600
From: Nichols William F Civ 96 MSGS <william.nichols@EGLIN.AF.MIL>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Re: Chat: ?Response to: "I'll just call NLM to get the article."
Absolutely, I do indeed wholeheartedly concur.
Never ever would I give the bozo my ILL contact
number. Yes, I know it's rubbing their nose
in it, but that's the whole point -- to provide
service *&* educate. :) I agree with Michelynn
that we're not in the manners judging business,
& I also know that if I let a problem child have
& I also know that if I let a problem child have
his way I'm just going to see him do more of the
same the next time & the next time & the next time.
As the saying goes, the bold print giveth & the
fine print taketh away -- blessed be the name of
the fine print.
I'm about as service-oriented as you can get but I
do sometimes temper that with giving what might be
termed the "computer answer." Hey, he asked for the
number of the *library*, right? He didn't *say* he
wanted the *ILL* dept's number. <eg> That's how *I*
win the power game. }:)
Bill "Am I evil or what?" Nichols
Eglin AFB, FL
william.nichols@eglin.af.mil
------------------------------------------------------------------
Date: Tue, 28 Nov 2000 10:53:54 -0500
From: "Rowan, Elisabeth - Librarian" <erowan@SHRINENET.ORG>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Re: CHAT: "I'll just call NLM"
Maybe there are people who really don't care about costs involved, but I
think most residents would find that paying $25 or more for a 3-page
article to be faxed would probably not be worth the effort to speed things
up--bypassing the established channels means bypassing the service they
receive as patrons of your library, and you probably absorb some or all of
the costs of obtaining an article. You may also want to explain that
other institutions may refuse to deal with individuals outside of their
organisations or require an application and possibly even some sort of fee
to become a registered user. That involves more work and
time--particularly when multiplied by the number of libraries they may
need to contact, and the fact that they can't necessarily predict which
libraries will have what they need--than most would be willing to spend.
Ordering from other libraries is not at all like a centralised
document-delivery system, but since those do exist, they may think it is.
Good luck!
~~~~~~~~~~~~~~~~~~~~~~~~~~~
Elisabeth E. Rowan, MSLS, Hospital Librarian
Shriners Hospital for Children, 1900 Richmond Road, Lexington, KY
40502-1298
voice 859.266.2101 x1299 fax 859.268.5636 e-mail erowan@shrinenet.org
The opposite of love is not hate, it's indifference.-- Elie Wiesel
=================================================================
Date: Wed, 29 Nov 2000 10:44:58 -0500
From: Ellen Detlefsen <ellen@MAIL.SIS.PITT.EDU>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: CHAT: "What to say when the Boss tells you that everything's free
on the Internet..."
posted to me from *Library Juice,* a wonderful weekly newsletter on
*radical* librarianship; the original posting is from the Western Canada
Chapter of SLA.
___________________________________________________________________________
1. Snappy Librarian Comebacks -
What to say when the Boss tells you that everything's free on the
Internet!
http://38.241.117.66/chapter/cwcn/wwest/v2n3/sainduh.htm
___________________________________________________________________________
from Library Juice 3:45 - November 29, 2000
Library Juice
http://libr.org/Juice/
Original material and added value in Library Juice is copyright-free;
beyond that the publisher makes no guarantees. Library Juice is a free
weekly publication edited and published by Rory Litwin. Original senders
are credited wherever possible; opinions are theirs.
===================
Ellen Gay Detlefsen
Associate Professor, DLIS, School of Information Sciences
Core Faculty, Center for Biomedical Informatics, School of Medicine
Project Director, Highmark Minority Health Link
Associate Professor, Women's Studies Program, Faculty of Arts &
Sciences651 SIS Building, University of Pittsburgh, Pittsburgh PA 15260
USA
phone/voice messaging: 1-412-624-9444 - FAX: 1-412-648-7001
email: ellen@mail.sis.pitt.edu
WorldWideWeb: http://www2.sis.pitt.edu/~ellen/
===================
=================================================================
Date: Wed, 29 Nov 2000 13:54:59 -0500
From: Julie Stielstra <picoides@HOTMAIL.COM>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Help with OLD, interesting citation!
Here's a good one! Back in the 1950's, there was a study done to
demonstrate the effect of psychological stress on colonic motility.
Healthy volunteers were subjected to a sigmoidoscopy / colonoscopy.
During the procedure, the clinician informed the subject that he had found
what looked like a cancerous lesion. He then said he was going to nip out
a biopsy right then. They monitored colon contractions / motility and
found that (surprise!), contractility shot up with the announcement of the
"lesion," then again when they were going to "biopsy" -- and then fell off
sharply when the victim... oops, I mean subject... was told this was a
test and a hoax. The lead author's name was something like "Amlie," or
"Amling." I would love to find the full citation for this study, and have
had no luck in OldMedline, the Internet, or a perusal of several major GI
textbooks. Anyone out there know this one? Thanks!!
Julie Stielstra MLS ph 708-763-6472
Director, Professional Library fx 708-383-8783
West Suburban Hospital Medical Center
3 Erie Court
Oak Park, IL 60302
picoides@hotmail.com
---------------------------
Date: Wed, 29 Nov 2000 15:11:56 -0500
From: "Charles R. Fikar, MD, MSLS" <cfikar@mail.ncmc.edu>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Re: Help with OLD, interesting citation!
Hi- Thomas P. Almy did a series of such studies which he reported in
Gastroenterology 1950 Vol. 15:95-103, Vol. 8:616-end, Vol. 12:425-end,
12:437-end. and possibly more. Good luck. The titles of these articles is
"colonic function under stress" and there are various parts with subtitles
in the different issues. It deals with emotional conflicts induced
experimentally causing colonic dysfunction.
With respect,
Chuck
---------------------------
Date: Wed, 29 Nov 2000 16:06:46 -0500
From: Theodore Morris <tamorris@KENT.EDU>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: CHAT: Re: Help with OLD, interesting citation!
This doesn't sound like a study that could be performed today, given our
current cultural view of "informed consent"! That being said, I wonder
"How
many other/notable psychological/physiological discoveries have been made
using what we now find to be inappropriate experimental methods for use
with human subjects?" I also wonder "What discoveries we might be missing
because of the increased emphasis on informed consent?" (Not that I
dispute
the importance of informed consent!! I just wonder how that makes
discovery, especially psychological-related studies, more difficult to
validate?)
Ted Morris
Kent State Univeristy
School of Library and Information Science
tamorris@kent.edu
---------------------------
Date: Wed, 29 Nov 2000 15:59:32 -0500
From: Julie Stielstra <picoides@HOTMAIL.COM>
To: MEDLIB-L@LISTSERV.ACSU.BUFFALO.EDU
Subject: Re: CHAT: Re: Help with OLD, interesting citation!
>This doesn't sound like a study that could be performed today, given >our
>current cultural view of "informed consent"!
And that is precisely the first comment made from the audience when this
study was mentioned (it was part of a Grand Rounds presentation on
irritable
bowel syndrome)!
The citation is:
Almy TP. "Experimental studies on the irritable colon." American Journal
of
Medicine. 10():60-67, 1951.
Julie Stielstra MLS ph 708-763-6472
Director, Professional Library fx 708-383-8783
West Suburban Hospital Medical Center
3 Erie Court
Oak Park, IL 60302
picoides@hotmail.com
=================================================================
compiled by Silvia Cantaluppi Patrick spatrick@wahoo.sjsu.edu
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